SHIPPING & DELIVERY
As soon as you have placed an order with Barkened we aim to send your goods within 1-2 working days after we have received payment. We will let you know via email the tracking information of your goods as soon as the order has been dispatched.
As our shop is super busy, goods will not be dispatched on weekends, bank holidays or any other public holiday.
If you have ordered an item on pre-order or made to order, we will let you know on receipt of payment when you can expect it.
Occasionally an item may not be in stock, we will email you straight away with an estimated delivery date.
If you still have any questions on the delivery of your order? Contact emma@ barkened.com
As a small business we use a combination of Royal Mail, Hermes, DPD depending on the goods you order.
If you live in Deal, Kent we can deliver your goods FREE of charge or you can choose to Click and Collect.
Outside of Deal, Kent post is sent tracked & signed UK and is a flat rate of £3.50 (2-5 days).
European Shipping Tracked & Signed 7-10 days.
We are managing on an order by order basis as it will depend on what is ordered we will be in contact with you post order but do firstname.lastname@example.org and she'd be delighted to help.
When ordering goods from Barkened outside of the European Union, you may be subject to import duties and taxes which are issued once the package reaches your country. Any additional charges for customs clearance must be covered by you; we have no control over these charges and are unable to predict what they will be and as they vary widely from country to country we recommend you contact your local customs office for further information. It is also worth noting that there is a time limit on when customs request their fee this also varies county to county. Should the goods be returned back to us you may be subject to return costs and import duties to bring it back to the UK.